Warranty Policy
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NLD Power Technology is committed to providing high-quality products that meet the needs and expectations of our customers. We stand behind the reliability and performance of our products with a comprehensive warranty policy.
Warranty Coverage:
All NLD Power Technology products come with a standard warranty. The warranty period and coverage vary depending on the product. Please refer to the specific product documentation or contact our customer service team for details about the warranty coverage for your product.
Coverage Details:
Our warranty covers defects in materials and workmanship under normal use and conditions. This includes manufacturing defects that affect the functionality or performance of the product.
Exclusions:
Our warranty does not cover damage caused by misuse, neglect, accidents, or unauthorized repairs or modifications. It also does not cover normal wear and tear or cosmetic damage.
Making a Warranty Claim:
If you believe that your product is covered by warranty and you have encountered an issue, please contact our customer service team at support@nldpowertech.com or call us at 09696 163 288. Please provide your order number, a description of the issue, and any relevant documentation or photos.
Resolution:
Once we receive your warranty claim, we will assess the issue and determine the appropriate course of action. This may include repairing or replacing the defective product at no additional cost to you.
Contact Us:
If you have any questions or concerns about our Warranty Policy, please contact us at:
Email: support@nldpowertech.com
Phone: 09696 163 288
Address:
BS Bhaban, Flat #L4-112 (4th Floor),
75-76 Laboratory Road (New Elephant Road),
Dhanmondi, Dhaka-1205
By purchasing from NLD Power Technology, you agree to the terms of our Warranty Policy. We are committed to providing excellent customer service and ensuring that you are satisfied with your